Privacy Policy

Introduction

At eziLINQ, accessible from www.ezilinq.com, protecting your privacy is a priority. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms. Your continued use of our services constitutes your acceptance of this policy and any updates we may make to it.

Information We Collect

We collect personal data when you:

• Register an account - including your name, company, address, email, and phone number
• Contact us directly - any additional details you provide in your communications
• Use our services - information about how you interact with our platform
• Subscribe to newsletters - your email address and communication preferences

Use of Your Information

We use your information to:

• Provide and maintain our services
• Improve and personalize your experience
• Analyze usage and trends to enhance our platform
• Develop new features and services
• Communicate with you directly or through partners
• Prevent fraud and ensure security

Google Workspace API Data and Limited Use

eziLINQ accesses Google Workspace data only after you connect your Google account and grant the requested OAuth permissions. Depending on the features you choose, this may include account identity, Gmail messages and metadata, contacts, calendar events, or files and associated metadata. We use this data only to provide the user-facing integration and automation features you request.

We transfer Google Workspace data only when necessary to provide a feature you have requested and consented to, for security purposes, to comply with applicable law, or as otherwise permitted by Google's Limited Use requirements. Human access is prohibited except with your explicit consent for support, where necessary for security or legal compliance, or for appropriately aggregated and anonymized internal operations.

You can disconnect a Google integration to stop future access. You may also contact us to request deletion of Google-derived data and stored OAuth credentials, subject to limited legal, security, and backup-retention obligations.

Artificial Intelligence Services

eziLINQ integrates with the OpenAI API Platform to provide specific user-facing AI features. When you intentionally use an AI feature involving Google Workspace data, we may send only the content reasonably necessary to perform that request to OpenAI as our service provider. We do not use consumer ChatGPT accounts for this processing.

OpenAI states that data submitted through its API Platform is not used to train or improve its models by default. eziLINQ does not opt Google Workspace data into provider data-sharing, feedback, model-improvement, fine-tuning, evaluation, or training programs. Google Workspace data and outputs derived from it are not used to train or improve OpenAI models, eziLINQ generalized models, or any other third-party AI or ML model.

AI processing is limited to delivering the feature requested by the user. We do not transfer Google Workspace data to an AI provider for advertising, data brokerage, unrelated analytics, or secondary purposes. eziLINQ currently does not use a self-hosted or offline AI model to process Google Workspace data.

Data Protection & Security

We use administrative, technical, and organizational safeguards designed to protect personal and sensitive data, including Google Workspace data:

• Encryption - data is transmitted over encrypted HTTPS/TLS connections, and stored OAuth access tokens, refresh tokens, integration credentials, and other protected integration settings are encrypted at rest
• Access controls - authentication, authorization, tenant separation, and least-privilege controls restrict data access to authorized accounts, services, and personnel
• Data minimization - we request and process only the permissions and data reasonably necessary for enabled, user-facing features
• Operational protection - credentials are kept out of client-side code and are protected through secure configuration, logging controls, monitoring, backups, and vulnerability-management practices
• Retention and deletion - data is retained only as needed for the requested service, security, legal, and legitimate operational requirements; account-deletion and integration-disconnection processes remove or revoke associated data and credentials as applicable
• Incident response - suspected unauthorized access is investigated, contained, remediated, and reported to affected users, regulators, or Google where required

No method of transmission or storage is completely secure. We regularly review safeguards and update them in light of risk, technology, and legal requirements.

Log Files

We use standard log files collecting data such as IP addresses, browser type, ISP, date/time stamps, and referring/exit pages. This data is for analytics and site management purposes and is not personally identifiable.

Log files help us analyze trends, administer the site, track user movement around the site, and gather demographic information. This information is used to improve our services and user experience.

Cookies & Web Beacons

We use cookies to enhance your experience by tracking preferences and optimizing content based on your browsing activity. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use:

• Essential Cookies - Required for the website to function properly
• Analytics Cookies - Help us understand how visitors interact with our site
• Preference Cookies - Remember your settings and preferences

Third-party Advertising & Privacy

Third-party advertisers may use cookies or web beacons. eziLINQ has no control over these cookies. We advise consulting the privacy policies of third-party advertisers for detailed information about their practices and how to opt out.

Data Sharing & Disclosure

We do not sell your personal information. We may disclose data only as required by law or necessary to protect our rights, safety, or property.

We may share your information with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your explicit consent

CCPA Privacy Rights

California consumers have specific rights under the California Consumer Privacy Act (CCPA). You may request to:

Requests are processed within one month. Contact us to exercise these rights.

GDPR Data Protection Rights

Under the General Data Protection Regulation (GDPR), EU residents have the following rights:

Contact us to exercise these rights; we respond within one month.

Children's Information

eziLINQ does not knowingly collect personal data from children under 13. Our services are not directed to children, and we do not intentionally gather information from minors.

If you believe that a child has provided us with personal information, please contact us immediately so we can remove it from our systems.

Updates to This Policy

We may periodically update our Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. We recommend reviewing this page regularly for any changes.

Changes become effective immediately upon posting. We will notify you of significant changes through our website or via email if you have an account with us.

Contact Information

For questions or suggestions about our Privacy Policy, please contact us: